Privacy Policy

1. Personal Information We Collect

We collect information needed to respond to your project requirements. The categories of personal data we collect include:

• Identity & Contact Data: Full name, business email, phone/WhatsApp number, home or office address, and the name of your organization or business legal entity.
• Infrastructure Credential Data: Where required to set up a production server, you may share limited access details such as hosting, VPS, domain control panel, or project repository credentials.
• Payment Data: Bank transaction information, settlement history, or proof of legitimate fund transfers.
• Technical Log Data: Internet Protocol (IP) address, browser cookies, browser type, and navigation interaction statistics on our website.

2. Purposes of Data Processing and Use

Your personal data is processed strictly for operational needs on the legal basis of contract performance, including:

• Preparing price quotations and technical project proposals.
• Maintaining two-way communication on the progress of your website or application system.
• Processing invoice settlements and legal tax requirements.
• Integrating functional modules into the production server environment you provide.
• Providing post-handover technical support during the maintenance warranty period.

3. Confidentiality of Credentials and Third-Party Data

We guarantee that all server credentials, hosting account passwords, and internal project databases are kept confidential. We will not disclose, share, or sell such data to any third party without your explicit written instruction and consent. Server data is accessed only by our authorized technicians directly involved in setting up your project's system.

4. Data Security and Storage

We apply reasonable technical and administrative data security measures, including SSL (Secure Sockets Layer) encryption on our website, password isolation, and strict control over server file access rights. All project credential data used during the development cycle is deleted from our internal work devices as soon as the project is declared complete and fully handed over to you.

5. Data Subject Rights

In accordance with personal data protection regulations, you have the full right to request access to the personal data we hold about you, request corrections or updates to inaccurate data, request restrictions on data access, and request the permanent deletion of your entire contact history from our internal log database.

6. Changes to This Privacy Policy

Patra Developer reserves the right to amend this Privacy Policy at any time to reflect changes in technical operations or the latest legal regulations. Any policy update will be published transparently on this page, with the latest update date shown at the top of the document.

7. Privacy Data Contact

If you wish to submit a request regarding your personal data or have questions about how we manage the confidentiality of your business data, please feel free to contact our data privacy officer at our official email address, [email protected].